Crate Escape Pet Care is proud to provide outstanding service to our clients. Let us know how we did by sending us a pet care review!

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Crate Escape Pet Care
Average rating:  
 20 reviews
 by Michelle Udriet

I love Crate Escape; I've been coming here for a long time with Koco (my miniature black & tan dapple dachshund). Koco loves coming here to play with her friends and the staff. She is always happy when I pick her up and smells good too!! Kate, Mikayla, and Jill you all are amazing. If I missed anyone, I'm sorry, but I am and so is Koco thankful for all of you and what you do!!!!

 by Nikki

I am so happy with Crate Escape, my animals are my babies and they always are so well taken care of. They are trustworthy, reliable and so loving towards my babies! I highly recommend them for pet sitting!!

 by Karen Holley

kate has been coming to “visit” Paulo for quite some time. Much more than a dog walker....she is a member of our pack. The pictures and videos are worth the price of the visit. To say Paulo loves Kate is an understatement...check out the pictures of the two of them on crate escape Facebook page and see for yourself. I am sure she will take excellent care of your animals too. (Even if Paulo thinks he is her only doggy boyfriend.)

 by Angel Feggins

Hi My name is Charlie, that's my human mom name above. But let me tell my story. My mom had just got me and had planned a cruise for the grandkids. The person who was to care for me had to back out due to schedule conflict. So one morning my human mom was on the porch, in a panic (I saw her face). I saw her on that device and she hit something on the screen and "WOOF" she was talking to Ms. Katie ( my new friend). I heard them talkind and scheduling a meet and greet. So I went over and I was a little scared, but a couple of weeks after the meet and greet my human mom packed my bags (bed,food,bowls,toys and treat) and off we went. When i got to Ms. Katie house I knew I was staying but a little nervous but my mom left and I HAD A BALL with my new fur friends. I just want to say Ms, Katie was fabulous and I hope my take me again. Her and i both recommend that you use her service. I know my human mom will. Thanks Charlie for telling your story. I would like to say if you need a sitter please call Katie she was GREAT!! Thanks a million times.

 by Cynthia

Kate, Gabby and everyone else at Crate Escape are AWESOME! I’ve never felt so at ease when having someone take care of my kids. Whether it’s a daily walk (they send pictures!) to the overnight stays when work requires it, I’m so happy that they’re in incredible hands. Crate Escape is the best decision I’ve ever made in someone other than me watching my four legged, furry family!

 by Adrienne

I contacted Crate Escape after having someone watch my rescue cat and not cleaning the litter while I was on a week vacation. The cat urinated all over the floor and rug due to this. I only had 2 days in town before another out of town trip and Kate graciously was able to accommodate me as a new client. She is a gentle soul with a genuine love and gift for critters. She spent time with my cat and sent cute pictures. More than anything, I want to stress that how trustworthy Kate is. I am not a fan of strangers being in my home while I am out of town. In Kate's case, I was actually comforted knowing she (as a responsible party) would be in my house everyday. I will definitely be using her in the future! Thank you Crate Escape!!

 by Vanessa

We met Kate through a friend who uses her dog care services and when leaving for vacation over the holidays, we really needed help to look after our 2 cats. One is 4 months old and the other has a history of urinary issues, so needless to say I was nervous. Kate was AMAZING! I can't stress enough how pleased I was with her service and professionalism. I felt so at peace during vacation knowing my fur babies were in great hands. I loved receiving pictures and updates as well as coming home to her notes. She did everything for them the way we would have and I couldn't be happier with her care.

 by Amy, from Midlothian

After relocating to Midlothian, I needed a great pet sitter and found Kate! She's been terrific with my two older cats, who have evolving diet needs. She checks in each day and lets me know how they are. And when I return home, I love reading the daily notes and everything is in its place. I'm so glad to have Kate looking after the furry kids!

 by Matt

I recently moved to Richmond and needed someone to take care of my cats when I go out of town. I contacted Crate Escape, and Kate replied immediately. We set up an initial visit, and I knew I had found the right person. She's great with the cats, but also very professional, reliable, and fun to work with! She sends pictures and videos of the cats, and leaves detailed notes describing her visits with them. Crate Escape is the best!

 by Kathy Derr

Kate was recommended to me by a friend and provided fantastic services. She went beyond most pet sitting services by asking specific questions about out pets' health, behavior, and personal preferences.She is highly personable and takes the time to get to know you and your pets. I would highly recommend her services to my family and friends.

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